Services to support your business
In addition to the benefits from using Nivoda’s platform, we provide a range of services to help your business increase efficiency and lower operational costs.
Consolidated shipping and invoicing
Leave it to us to manage the logistics of your diamond purchases and simplify the process.
- Purchase stock from multiple suppliers and receive your diamonds in one shipment
- Receive one invoice for stock purchased from multiple suppliers in one transaction
- Save money on shipment, insurance and money transfer fees
Flexible credit options
Nivoda Capital, provided by Kriya, offers payment flexibility and longer-to-pay options to help your cash flow.
- Pay back in 30 days
- Pay back in 60 days
We operate a returns policy with many of our suppliers, giving you the flexibility to return diamonds. You no longer need to worry about storing unwanted stock.
- Select suppliers with return options using the search criteria
- Return within 35 days
- After passing our internal quality checks, we will issue a Credit Note to use towards your future order
If you need any assistance with returns, check our FAQ page or contact Customer Support for guidance.
Nivoda quality checks every single order to ensure it meets your expectations with extra quality checkpoints to ensure you receive exactly what you purchased.
- Our Buying Team perform a first quality check with the supplier to verify the details provided
- Before shipping to you, our expert Quality Control Team inspect each diamond by hand